Malbat Privacy Policy — Your Data Is Safe With Us
Last Updated: January 2025
Privacy Features
What Information We Collect and Why
What We Collect From You
When you register on malbat, we collect your name, date of birth, mobile number, and preferred payment method. A copy of your national ID or passport may be requested for identity verification (KYC), and it is stored with full security. Your device type, IP address, and browsing patterns are automatically logged while you use the platform. This information is used solely to ensure security and improve your experience. We never collect additional information without your consent and do not retain data beyond what is necessary.
Purpose of Data Use
Collected information is primarily used for account management, transaction processing, and customer support. Data may be analyzed to personalize your gaming experience and inform you of relevant offers. Information is used to prevent fraud, combat money laundering, and meet legal obligations. Data is also used to resolve technical issues on the platform and improve service quality. Your information is never sold or rented to advertising networks and is not transferred to third parties for commercial purposes.
Cookies & Tracking Technologies
Malbat uses cookies necessary to keep the website and app running properly, such as maintaining login sessions and remembering language preferences. Performance cookies tell us which sections are used most, helping us improve our services. You can disable non-essential cookies at any time through your browser settings, though some features may become limited as a result. We do not use third-party advertising trackers or cross-site tracking technologies. For more details about our cookie policy, please contact our support team.
Data Sharing & Third Parties
Your information may be shared with third parties only in specific circumstances. Necessary information is shared with approved mobile banking partners for payment processing, and those partners are also bound by strict privacy policies. Information may be provided upon valid instruction from legal authorities or regulatory bodies in Bangladesh. No partner or service provider is permitted to use your data for their own commercial purposes. We ensure contractual privacy obligations with all third parties.
Data Protection & Security Measures
All your data is protected with industry-standard SSL/TLS encryption technology and stored on secure servers. Our security team regularly audits the system and takes swift action to identify and address potential risks. Two-factor authentication is available for account access. If a suspicious login or unusual activity is detected, account protection is automatically activated and the user is alerted. In the event of a data breach, we are obligated to notify the relevant regulatory authority and affected users in a timely manner.
Your Rights & Data Control
You have the right to view, correct, and delete your own data as needed. After account closure, we retain only the information legally required for a specified period and securely delete the rest. You can opt out of marketing communications or promotional messages at any time. Any requests or complaints regarding your data submitted to our support team will be responded to within 7 business days. To exercise these rights, contact us at [email protected].
Children's Privacy
Malbat strictly does not provide services to anyone under 18 and does not intentionally collect any information from minors. Age verification is in place at the time of registration, and additional verification is carried out in suspicious cases. If we become aware that a minor's information has reached us, it will be deleted immediately and the associated account will be closed. If parents suspect their child is using malbat, please contact us promptly. To ensure responsible gaming, we Responsible Gaming page with detailed guidance.
Policy Changes & Updates
Malbat may update this privacy policy at any time as needed, and the date of the most recent change will always be noted at the top of this page. Registered users will be notified of significant changes. Continuing to use the platform after any changes constitutes full acceptance of the updated policy. The latest privacy policy will always be available on this page, so we recommend checking it regularly. This policy, together with our Terms & Conditionsread together with will give you a complete picture of your full legal protection.
Related Information & Support
Terms & Conditions
Read our Terms & Conditions to learn the complete rules for using the platform.
View Terms